This coaching agreement outlines the basic principles we agree as part of our coaching relationships together. Our commitment to you, as your coach and facilitator, is to work alongside you to define and achieve your goals.  We offer creative, curious coaching for people looking for bolder, braver living, true to your purpose.  The coaching space is free of judgement and a protected space to bring your whole self!

 

• You will complete and return the client registration form in advance of our initial session together

 taking time to respond to each question openly and honestly.

• Your coach will prepare for each session in advance. Whilst adapting and being present and intuitive in the session to support your change needs. 

• We invite you to prepare for each session too, to ensure that you get the most from your experience. 

• Please aim to minimise distractions and commit to the allocated time for your session. 

• You understand that coaching invites you to be mutually accountable and an active agent in exploring and activating your personal change goals. This may include – from time to time- the commitment to activities or adventures and “field studies” between sessions.

• Confidentiality is present in the sessions, meaning your information is private and safe to share with your coach, free of judgement. It is important that you are aware of the limitation #s of confidentiality in the event that we need to safe guard yourself or others. We may need to disclose information to a third party in line with your/someone you knows welfare needs.

• Many of our sessions take place in nature, some in public spaces, your coach will provide guidance on how we keep conversations confidential in this space. 

• You agree to provide any information relating to health and safety to ensure the sessions can be run safely. This includes on the initial form, and before/during/after each session. 

• Where the Mind Grows Risk Assess all our venues to ensure our sessions are safe and minimise risk. Your disclosure of information around your personal needs, and health considerations are an active part of our risk assessment. 

• You agree to follow any guidance or instruction to ensure the session can run safely and comfortably. 

• You agree to follow any guidance or after-care provided in line with the coaching.

• Neither party can film/record without consent. To utilise pictures or recordings in the public domain featuring either coach/coachee; written consent must be documented/agreed- this is usually done by email/WhatsApp/signal between parties. 

• If your personal details change, you will let WTMG know so we have up to date information for our records (this includes change of address, emergency contact or medical/personal circumstances)

•  Coaching is a mutually respectful, open and explorative environment where ongoing feedback from both parties will form part of a beneficial experience.

• If either party feel the coaching relationship is not working, we will openly and honestly review the situation.

• We will both be respectful and caring of the nature setting we use for coaching.

• We operate on values of inclusivity and equity. This means we coach people from a range of backgrounds, experiences and needs.

• Our services are accessible to all,  those who feel they face additional barriers to accessing well-being support and/or nature  are very much welcome to access our services (e.g. for LGBTQIA+, BAME, People with Long Term Health Conditions and people with additional accessibility needs.)

• All clients must have completed a discovery call/zoom prior to accessing sessions.

• Clients must complete the client registration form prior to starting.

• All clients review the coaching agreement and privacy statement 

• Payments are made upfront in advance of sessions - As one full payment or 3 PayPal instalments. 

• Late cancellations (Under 24 hours) or Non-Attendance will be payable/deductible from employer packages (Mitigation circumstances apply). 

• If you arrive late for the session we cannot provide additional session time. If you arrive later than 15-minutes after the session start time, we may have to cancel/postpone the session. This will incur a charge/deduction from your coaching package.

•  Payments will be made in line with the payment terms, as agreed on booking.

•  Sessions cancelled due to inclement weather will be banked and rearranged.

• If WTMG has to cancel the session at short notice, for unforeseen circumstances. Your session will be banked & rearranged.

• By completing the form and returning this, you give permission to WTMG to store and hold your data (You have the right to withdraw).

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• Whilst we will never use your data for anything other than the services agreed, without your permission,  we want to make you aware that WTMG utilise third party associates in support and delivery of business activities like admin. These associates  may at times have access to your basic personal details for record keeping. Co-Facilitators will gain access to the essential/pertinent information to deliver your session and manage health and safety.  Each associate is vetted and signs an agreement to comply to WTMG terms and confidentiality. 

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• In the unlikely occurrence that you need to make a complaint, please email this to info@wherethemindgrows.co.uk We will aim to respond to your complaint no more than 14 working days of receipt.

• WTMG do not tolerate any abusive or aggressive behaviours by clients and may terminate the sessions early and cease the coaching relationship where this behaviour is demonstrated. 
   

thank you 

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JK 

(Jennie-Kate McQuinn) 

Where The Mind Grows Founder. 

Updated October 2022